By accessing our website, placing an order, or entering into a purchase agreement with Vilangadan Industries, you agree to the following Terms & Conditions. These terms govern all sales, deliveries, and services offered by our company.
1. Company Information
Vilangadan Industries is a Kerala-based manufacturer of eco-friendly and sustainable bags, including customized corporate gifting solutions. We offer products to retail customers, B2B clients, institutions, and event management companies.
2. Product Orders
- Orders can be placed through our website, official communication channels, or directly with our sales representatives.
- Orders for customized or bulk products must be confirmed in writing, and production will begin only after advance payment (as applicable).
- Once an order is placed and confirmed, it cannot be modified or canceled without prior agreement.
3. Pricing & Payment
- All prices are quoted in Indian Rupees (INR) and may include applicable taxes unless otherwise stated.
- Pricing may vary based on quantity, customization, and delivery location.
- Accepted payment methods include UPI, bank transfer, debit/credit card, and cash (for local deliveries).
- Full payment or advance (for bulk/custom orders) is required before dispatch unless prior credit terms are approved in writing.
4. Shipping & Delivery
- Orders are shipped as per our Shipping Policy.
- Delivery timelines are estimates and may vary based on location, order size, and external factors.
- Vilangadan Industries is not liable for delays caused by courier agencies, unforeseen events, or incorrect delivery information provided by the customer.
5. Returns, Refunds & Cancellations
- All returns, refunds, and cancellation requests must comply with our Return & Refund Policies.
- Customized or personalized products are not eligible for return unless damaged or defective on delivery.
- Refunds will be processed only after proper verification and within the time frame communicated.
6. Intellectual Property
All content, including product designs, branding, logos, catalogs, and website material, is the intellectual property of Vilangadan Industries. Unauthorized reproduction, modification, or distribution is strictly prohibited.
7. Warranty & Liability
- Our products are quality-checked and made with care. However, minor color or texture variations may occur due to natural fabrics and handcrafted processes.
- Vilangadan Industries shall not be held liable for damages or losses resulting from misuse, mishandling, or unauthorized modifications of the product.
- Our liability is limited to the value of the goods sold.
8. Confidentiality
All custom design requests, client details, and pricing agreements will be treated as confidential. We do not share personal or business data with any third party without consent, except as required by law.
9. Jurisdiction & Legal
These terms are governed by the laws of India, and any disputes shall be resolved in the competent courts of Thrissur, Kerala.
10. Updates to Terms
We reserve the right to modify or update these Terms & Conditions at any time. Changes will be posted on our website or shared via email when appropriate.
11. Contact Us
For any queries regarding these Terms & Conditions or business transactions, please contact: Vilangadan Industries
📧 Email: vilangadanindustries@gmail.com
📞 Phone: +91-97449 37373
🌐 Website: https://vilangadan.co.in/